What are our banks waiting on? Chase appears to be the only bank to embrace SMS in to their banking operations.
Growth of GSM Improves Banking Services in Africa - CIO.com - Business Technology Leadership.
By Rebecca Wanjiku May 30, 2008 -- IDG News Service --
Mobile services are expanding to meet improved demand for electronic banking in Kenya, though some obstacles remain, say users and vendors.
With more people accessing the Internet and mobile phones becoming affordable to everyone, banks have developed products to suit the market, said James Muchiri, director of technology and operations at NIC Bank.
NIC has developed services that allow customers to send a SMS (Short Message Service) from their phones to buy airtime, pay utilities or check balances. Another online service that the bank is implementing permits companies to clear their salaries and do normal transactions without going to a bank.
Banks are integrating their systems through technology provided by software vendors like Fintech, which serves financial institutions in 18 African countries.